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Terms of Service for DropComply

Last Updated: April 19, 2026

1. Acceptance of Terms

By accessing or using the DropComply website and platform, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not access or use our services.

2. Description of Service

DropComply provides an automated software platform designed to assist organizations in managing their compliance with the California Delete Act (SB 362). Our services include automated request processing, audit trail generation, and compliance reporting tools.

3. No Legal Advice

Crucial Notice:DropComply is a software provider, not a law firm. Our services provide technical assistance for compliance; they do not constitute legal advice, counsel, or a guarantee of regulatory adherence. You remain responsible for your organization's legal obligations. We recommend consulting with your own legal counsel regarding your specific compliance requirements.

4. User Obligations

  • Accuracy of Data: You represent that all data provided to the DropComply platform is accurate and that you have the legal authority to process such data.
  • Prohibited Use: You agree not to use the service for any illegal purpose, including the unauthorized scraping of data or the submission of fraudulent deletion requests.

5. Intellectual Property

All content, software, and tools provided by DropComply, including our audit logging technology and proprietary interface, are the exclusive property of DropComply, Inc. You are granted a limited, non-exclusive license to use the service for your internal business purposes.

6. Disclaimer of Warranties

The service is provided on an “AS IS” and “AS AVAILABLE” basis. DropComply makes no warranties, express or implied, regarding the reliability, accuracy, or availability of the service. We do not warrant that the service will meet your specific regulatory requirements or that it will be free from errors or interruptions.

7. Limitation of Liability

To the maximum extent permitted by law, DropComply shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Regulatory fines, penalties, or legal fees resulting from compliance failures.
  • Data loss, loss of profits, or business interruption.
  • Any reliance placed on the information generated by our platform.

Our total liability for any claims arising out of or relating to these terms shall be limited to the amount you have paid to DropComply in the 12 months preceding the claim.

8. Data Processing

By using our service, you agree to our Privacy Policy. Insofar as we process consumer data on your behalf, DropComply acts as a “Service Provider” (as defined by the CCPA/CPPA), and we process such data solely at your direction and for the purpose of fulfilling your compliance obligations.

9. Termination

We reserve the right to suspend or terminate your access to the service at any time, with or without cause, including for violations of these Terms.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising hereunder shall be subject to the exclusive jurisdiction of the courts located in California.